Questions & answers
Short, simple answers about using MiNigh. Tap a question to open it.
Why MiNigh?
Dorothy and Hanson met at a language exchange in a café called Cafe de Six in Madrid. They did not know each other before. As they talked, they realised how hard it is to find people to do things with: most apps need a long profile, lots of photos and weeks of messages before anyone actually meets, and many offer no local way to pay.
MiNigh is their answer. Post a Wish for something you would like to do, or join an Activity or an Event — in person, online or both — and you only pay when it happens. Everything stays inside MiNigh: no separate install and no outside messenger.
What is the meaning of MiNigh?
MiNigh is a product of ARIDRISHTI, a company established in Spain, Madrid. In the Spanish language, Mi means “My” and “Nigh” is a mediaeval word meaning “Neighbour”. Hence, MiNigh means “My Neighbour”.
How do I verify my account?
Sign in with a one-time code sent to your email, with your Google or Apple account, or with a passkey (your fingerprint, face or screen lock). Google and Apple already confirm your email address for us, so with them you skip the code.
There is no password to remember. After your first sign-in you can add a passkey in Settings for instant sign-in that cannot be phished.
I requested an email verification code, how long do I have to enter it?
You should receive the code within a few seconds. It stays valid for 10 minutes. If it expires or does not arrive, check your spam folder and the spelling of your email address, then request a new one — and if it keeps failing, use Contact Us so we can help.
Wait, no password at all? Correct. Email codes, Google, Apple and passkeys are safer than passwords, help stop automated sign-ups, and leave you nothing to forget. Your device is remembered for future sign-ins; if we ever see unusual activity on your account, we may ask you to confirm it is you again.
I have verified and logged in, now what?
The things to do after you join:
1. Set your location (allow GPS access if you can). Your exact GPS position is never shown to other members — they see only an approximate location, randomised within a small radius, to protect your privacy.
2. Choose your username.
3. Complete your profile — gender, age, the age range of the people you would like to meet, zodiac sign, personality type and emotional state. You can take MiNigh’s own tests in the app, or self-report a personality type you obtained elsewhere (including the official MBTI® assessment — see the note on trademarks below). Point to ponder: taking the tests inside MiNigh gives your profile a verified badge, which other members find more trustworthy than a self-reported result.
4. If you like, add a passkey in Settings so you can sign in with your fingerprint or face.
What do I need to do to post my Wish?
Once your username, profile, personality type, emotional state and location are set, you only need to choose a passphrase and its answer. You can pick one of MiNigh’s suggestions or make up your own.
Illustration – challenge and passphrase: this system of challenge words and passphrases was widely used by the Roman Army, and you are probably familiar with ‘Open Sesame’. Since you are meeting someone you do not know yet, the challenge word and its correct passphrase is how you confirm you have found each other. During WWII, the Allied forces’ challenge word was flash and the passphrase was thunder.
I’ve posted my first Wish, now what?
Anyone who sees your Wish can send you a free Request. Accept it or ignore it. After you accept, they pay; once both of you have paid, your meetup is confirmed and your chat opens.
How many Wishes can I post?
You can post up to five free Wishes in any 24 hours, one-to-one and group Wishes together. Posting is free; you pay the fee, plus VAT, when a meetup is agreed. One Wish can lead to up to ten meetups. Activities have their own limit in any 24 hours, shown when you post.
When do my posts expire?
There is no expiry time on a post. You can cancel it at any time before a meetup is confirmed; once a payment has been made, a cancellation fee may apply, and it is shown to you before you confirm.
How many meetups can one Wish lead to?
Up to ten.
How does MiNigh suggest people?
We combine your activity preferences with zodiac sign and your self-assessment results into a Fit score, shown as a star rating.
Can I reschedule a meetup?
Yes, if you both agree: arrange it in your in-app chat with the other person. After the meetup, mark it as rescheduled when you give feedback.
How does chat work once my meetup is confirmed, and are there limits?
Once both members have paid, a private in-app chat opens directly in MiNigh — no external messenger needed. Each conversation has its own quota, shown in the chat window: up to 100 text messages, 5 photo attachments, 5 voice notes, and 30 minutes of in-app calling, shared between both of you. If you meet the same person again for a later paid meetup, these limits refresh for that new meetup.
Why don’t you show the other member’s contact details and social profiles?
Good question. According to Pew Research, 41% of Americans have experienced online harassment, often via social media — stalking, name-calling, physical or sexual threats among them. MiNigh is privacy-first: your contact details stay private until you choose to share them, which protects you from post-meetup harassment.
How do I change the language?
MiNigh detects your browser’s language automatically on first use; you can change it at any time from Settings.
How do referral and cashback earnings work?
ARIDRISHTI believes in an equitable society, and MiNigh reflects that — cashback and referral earnings for real activity on the platform are not a scam, they’re the norm here.
How do I get a referral link?
Open “Refer a friend” in the menu: your link is ready as soon as you join. You earn 10% of the Wish and Request fees your friends pay, as withdrawable earnings. Activities and Events do not count.
Where can I see my earnings?
Open Wallet from the menu to see your Earnings (withdrawable) and your MiNigh Credit (spent in the app), per currency.
What are MiNigh Joining Credit and MiNigh Bonus Credit?
Joining Credit is our welcome: 6 EUR (500 BDT in Bangladesh) as soon as you pass the face check, and when you top up 12 EUR (1,000 BDT) for the first time we add 24 EUR (2,000 BDT) more Joining Credit: up to 30 EUR (2,500 BDT) in all, plus your own 12 EUR as MiNigh Credit. It is enough for about five waves or Wishes. It is once per person, expires after the period shown in your wallet, and is for waves, one-to-one Wishes and group Wishes.
Bonus Credit is an extra 20% on every top-up after the first one. It does not expire and can be spent on wave and Wish fees, city fees and the host fee of a price-0 Activity or Event, not on seat prices.
Neither can be withdrawn, and you get a receipt (not an invoice) for what they pay. Only your Earnings can be withdrawn.
When can I withdraw my money?
Once your wallet balance in a given currency reaches that currency’s minimum withdrawal amount (currently 20 EUR or the local-currency equivalent, shown to you in the withdrawal screen), you can withdraw your Earnings from Wallet. Only Earnings can be withdrawn: MiNigh Credit, Joining Credit and Bonus Credit, money you added by a top-up and money you got back as a refund cannot. Before you confirm, MiNigh shows you the exact tax withholding/VAT and any processing fee that applies for your country and the withdrawal method you choose (Stripe bank transfer or card, PayPal or Wise, depending on your country). Withdrawing also requires your tax information to be verified once, in Settings > Tax Information.
What is Host Verification, and how do I host an Event?
To host an in-person or online Event, first complete Host Verification — a free identity check made of a live photo capture (to confirm you’re a real person), your contact phone, a social profile and a messenger contact, which our team reviews. Once verified, you can publish an Event, and you’ll be asked to accept a Host Agreement covering the fees and tax rules that apply to you as a host (see “About & Legal” in Settings for the full document). MiNigh takes a commission from the ticket’s base price by host tier: 10% for tiers 1 and 2, 7% for tier 3 and 5% for tier 4, each with a per-ticket minimum shown on your host screen. Participants pay a 5% platform fee plus VAT on top. Organising an Activity is different: it needs no Host Verification (see “How do I organise an Activity?”).
What if I want a break from MiNigh, or want to leave for good?
Settings offers two options. Deactivate hides your profile temporarily — log back in any time to pick up right where you left off, with nothing lost. Delete is permanent: your profile disappears from MiNigh immediately and you can’t log back in with the same credentials, though, as explained in our Privacy Policy, some payment/tax records are kept for the period the law requires, separately from your visible profile.
Can a support agent or AI help me if I get stuck?
Yes — MiNigh’s in-app support chat can answer common questions instantly using an AI assistant, and a real MiNigh team member can take over the conversation at any time if you need one.
My email has been hacked, how do I get back into my account?
If you have added a passkey, sign in with it: it works without your email. If you have set a backup email in Settings, you can also use it to recover access. To remove a compromised email from your account, contact MiNigh.
I was banned, how do I get it removed?
The only reason MiNigh bans an account is verified reports of anti-social behaviour — and if that’s happened, we’re sorry, but we don’t want that behaviour on our platform. You’ll see the reason for your ban if you try to log in.
I want to complain about a member’s behaviour, how do I do that?
Use the Contact Us form and select ‘complaint’ as the issue type. We take every complaint seriously; attaching screenshots or other evidence helps us act on it. Depending on severity, the individual may be warned or their account may be blocked.
I can’t find my city in the list
In Settings, Location, choose “My city is missing” and tell us the city. We review it and notify you. Meanwhile you can use the nearest big city.
There are two cities with the same name, which one should I choose?
Your city name is followed by its State/Province/District/Comunidad, for example: Burgos-Castellón and Burgos-Castilla la Mancha are two different cities.
What can get my account banned?
MiNigh treats people as inherently good, but sometimes people fall short of that, and there are consequences. Here are some examples, though not an exhaustive list:
1. Two no-show strikes within 12 months (see “What happens if I miss a meetup”).
2. Behaving inappropriately two (02) times in a row, if reported.
3. Contacting another MiNigh user without their consent, if reported.
4. Contacting a MiNigh user you met but didn’t get along with, if reported.
5. Using derogatory, disrespectful, or offensive language two (02) times in a row, if reported.
6. Posting an inappropriate link, offensive words, your mobile/telephone number, or a social media ID in a Wish/Request/Event post, if we or another user notice.
7. Repeatedly filing a chargeback for a payment that was genuinely fulfilled.
See our Terms and Conditions and Privacy Policy for how bans and their related data are handled.
What happens if I miss a meetup, and can I meet people outside my own city?
Yes. A no-show counts as a strike. A strike is recorded when the other member, or the host’s check-in, reports that you did not come and you do not dispute it within 48 hours, or your dispute is not upheld. Two strikes within 12 months suspend your account; MiNigh reviews it and may close it. In-person meetups and Events can be anywhere in the world: before you post, or send a Request for, an in-person meetup outside your own city, you confirm that you know this, and after a strike for a meetup away from home you cannot post or request in-person meetups outside your own city for 30 days. At an in-person Activity, a member who was accepted but was not checked in by the organiser, when the organiser checked in at least one other member, is treated as a no-show in the same way.
Can MiNigh help if I need to raise a legal complaint about another user?
If, after meeting someone and sharing a way to contact you, you’re harassed or pursued despite blocking them, first follow the laws where you live. If you need screenshots of your MiNigh messages as evidence, we’re happy to help — use Contact Us.
Can I sign in with Google or Apple instead of an email code?
Yes — choose “Continue with Google” or “Continue with Apple” on the sign-in screen. Everything after that (your profile, Wishes and chats) works exactly the same whichever way you sign in.
Does MiNigh use trademarked personality tests like MBTI®?
MiNigh’s Personality Test is our own — independently developed, with our own questions, scoring, and result names. It uses a 16-category framework that may feel familiar if you know the Myers-Briggs Type Indicator® (MBTI®) system, but it is not the official MBTI® assessment, and MiNigh is not affiliated with, endorsed by, or sponsored by the Myers & Briggs Foundation or The Myers-Briggs Company. If you’ve taken the official MBTI® assessment elsewhere, you may self-report that result instead — MiNigh does not verify the accuracy of a self-reported result. See our Terms and Conditions for the full trademark notice.
What happens to my money if my Request is declined or not answered?
You get it back automatically. If the member declines your Request, has already agreed all the meetups the Wish allows, closes the Wish, or does not answer within 72 hours, your Request is closed. With Promise to Pay the hold is released and you are not charged. If you had already paid, the full amount goes to your MiNigh wallet, with nothing deducted, and you get a notification and an email. You can use it for your next Wish or Request. If you paid by card or PayPal and prefer it back on your original payment method, choose "Refund to card instead" on that Request (payments made with bKash, SSLCommerz, EPS, Bizum and similar methods come back as MiNigh Credit only); the cancellation fee of the payment provider then applies and is shown before you confirm.
What happens when the hold of my Promise to Pay Wish runs out?
The hold is released and you are not charged. Your Wish is not deleted: it stays in History as an unpaid Wish and is hidden from other members until you pay for it. We tell you by notification and email.
Can one Wish lead to more than one meetup?
Yes. Accepting one Request no longer declines the others: each Request you accept is its own meetup with its own chat, up to 10 on one Wish. When you have enough, choose "Close to new requests" in History. Meetups you already agreed stay; Requests still waiting are declined and refunded in full. A Wish that already led to a meetup cannot be cancelled for a refund, only closed.
Why was my weekly Wish paused?
A weekly Wish has no end date, so about every 30 days we ask by email whether it is still on. If you do not answer within 7 days we pause it: other members no longer see it, but nothing is cancelled or charged. Open History and choose "Resume" to show it again.
What if nobody sends a Request on my Wish?
If a paid Wish has had no Request after 3 days, we show it as new again once, at no cost. A wider age range, "Anyone" or more cities also reaches more people.
How does a group Wish work?
A group Wish is for 3 to 6 people, the poster included, and posting it is free. The poster accepts each person who asks to join. An accepted person pays within a set time to hold the seat: a card or PayPal payment may be a hold that is captured only when the group is confirmed; other methods are paid at once. When enough have paid, the poster confirms and the group is set. If the group does not fill in time, everyone gets all their money back.
What is the Pay Later list?
A free list for an Event or a group Wish you are interested in but not ready to pay for. It is not a seat. We remind you in the days before the deadline with a link to pay. If the seats run out first, you go on the waiting list.
What happens when an Event, an Activity or a group is full?
Join its waiting list for free. If a seat frees up, we keep it for the first person on the list for two hours and tell you at once. If you do not pay in time, it goes to the next person. For an Activity, the first person in line takes a free seat by themselves; only in the last twelve hours before the start is a freed seat kept for the first in line for two hours to pay.
When is a card hold charged?
Twelve hours before an Event's registration deadline. A card or PayPal hold for a group Wish is captured only when the group is confirmed. Until then you can cancel and the hold is released. A hold for an Activity is charged when the Activity goes ahead.
Can I leave a group Wish?
Yes. Before it is confirmed, you get everything back: a hold is released, and money already paid comes back in full (as MiNigh Credit if you paid with a local method). After it is confirmed, your money comes back as MiNigh Credit once someone new takes your seat.
The host changed the Event. What can I do?
You are told about every change that matters. You can keep your seat or leave and get all your money back, until 24 hours before the Event. If you do nothing, your seat stays yours.
What is an Activity, and how is it different from a Wish or an Event?
An Activity is a plan that one member, the organiser, posts for a small group (for example a hike or a dinner), in person, online or both. The organiser sets the day, the place and the price, and you ask to join. A Wish is something you would like to do with someone, and you pay a fee only when a meetup is agreed. An Event is run by a verified Host.
How many people can be in a plan?
A wave or a one-to-one Wish is for 2 people. A group Wish is for 3 to 6, the poster included. An Activity is for 7 to 15, the organiser included. An Event is for 16 or more paid members, the host not counted.
What does a member pay on top of the price of an Activity or an Event?
A platform fee of 5% of the price, but at least 1 EUR (120 BDT in Bangladesh), plus VAT. There is no lowest price: if the price is 0 the member pays nothing, and the host or organiser pays MiNigh 1 EUR (120 BDT in Bangladesh) for each member who holds a seat, once, when the plan is confirmed.
Can I chat one to one with the host of an Event or the organiser of an Activity?
No. Every confirmed group Wish, Activity and Event has one group chat for its members, and the host or organiser writes there. Two members can talk one to one only after a wave.
How do I organise an Activity?
Open the Create menu and choose Activity. You need a finished profile and a verified email; Host Verification and tax information are not needed to post. You set the day, the place or online format, the price (from 0; there is no lowest price), the number of seats (7 to 15 people, you included), the smallest number of members needed, whether you approve each person, and what happens if too few have paid: go ahead, cancel, or your own terms. Posting is free. To withdraw what you earn you need verified tax information (see the wallet answers above).
I asked to join an Activity. When do I pay?
More than three days before the start no money is taken and no seat is held. Within three days you can hold a seat or pay at once. Approval only allows you to pay: it holds no seat. With a card or PayPal you can pay at once or use Promise to Pay, which holds the amount and charges it only when the Activity is confirmed; bKash, SSLCommerz, EPS, Bizum and similar methods are paid at once. There is no Pay Later list for Activities and you cannot pay a seat with MiNigh Credit. The price, the 5% platform fee and VAT are shown before you pay.
When does an Activity go ahead, and what if too few join?
It goes ahead as soon as enough members have paid or hold a seat. If not, the platform’s last confirmation time applies, which depends on how much time was left when it was posted (for example 12 hours before the start for an Activity posted more than 72 hours ahead). Then it follows what the organiser chose: go ahead if at least the floor is met (currently 2 paid besides the organiser), cancel, or the organiser’s own terms. If it is cancelled for too few, every hold is released, everything paid comes back as MiNigh Credit and the organiser gets no strike. People who asked to join but have not paid are not removed: they are reminded and wait in line for a freed seat.
Can I leave an Activity, and what do I get back?
Before the Activity is confirmed you can leave at any time; a hold is released and nothing is charged. After it is confirmed, what you paid comes back as MiNigh Credit once someone else has taken your seat. If you joined late and paid at once, you get no refund when you leave; this is shown before you pay. Payments made with bKash, SSLCommerz, EPS, Bizum and similar methods come back as MiNigh Credit only.
What if the organiser cancels or changes the plan?
If the organiser cancels, you get back what you paid, platform fee included, the way you chose when you paid (see the answer below), and any hold is released. The organiser gets a strike if anyone had paid.
A change is not a cancel. Once anyone has paid or holds a seat the price is locked. A big change (a different day, a start moved by more than 1 hour, a place moved by more than 2 km, the kind, or an Activity made shorter by more than 1 hour; currently) can be made until 48 hours before the start (currently) and you are told; a small change can be made until 2 hours before (currently). If you hold a seat you can keep it or leave because of the change until 1 hour before the new start (currently). If you leave, your money comes back the way you chose when you paid: MiNigh Credit in full, or to your card or PayPal minus the payment fee, and a card hold is released; bKash, SSLCommerz, EPS, Bizum and similar methods come back as MiNigh Credit only. The organiser pays the payment fees of those who leave. This is different from leaving by your own choice, which follows the answer above. If you only asked to join or are waiting, you are told about the change and nothing is charged. For a weekly Activity the organiser can change one meetup or this and the future ones; each meetup is judged on its own, and you keep or leave each meetup separately. Events have the same one-hour window for leaving over a change.
How does an organiser get paid?
Nothing is credited until the time to report a no-show has closed, 24 hours after the end (currently). Then MiNigh keeps a commission for each paid seat (a percentage of the price, with no minimum per member) and credits the rest to your Earnings. You can withdraw it seven days after the end (currently), except ten per cent that is held for 60 days. Refunded seats and seats under an open dispute are left out. Withdrawals need verified tax information.
What happens if I do not turn up at an Activity?
For an in-person Activity, if the organiser checks in other members but not you, it counts as a no-show strike under the same rule as every other meetup (you can dispute it within 48 hours). Online Activities do not count.
What do I get back if the host, organiser or poster cancels?
For Events, Activities and group Wishes, your refund follows the choice you made when you paid. MiNigh Credit: all of it back as MiNigh Credit, with no fee taken. Original payment method (card and PayPal only): the amount back to that method minus the transaction fee. A hold you made with Promise to Pay is released and nothing is charged. Payments by bKash, SSLCommerz, EPS, Bizum and similar methods always come back as MiNigh Credit. The organiser pays no fee for the refund.
When does an organiser or host receive the money, and what is the penalty for cancelling?
Members can report a no-show until 24 hours after the end (currently). Until that window has closed the share is shown as withheld, and a cancelled gathering or a no-show pays nothing to the organiser. The wait of seven days (currently) before a withdrawal counts from the end. An organiser or host who cancels an Activity or an Event after members have paid more than the limit MiNigh sets for the currency of the payments owes a penalty equal to their own MiNigh commission percentage of the money paid; it can be waived with proof. A poster of a group Wish gets a strike only.
Something went wrong with my booking.
Open it in History or Mine and choose "Problem with this booking". We answer within 48 hours and can give you your money back directly, without you going to your bank.
Why can I only use Pay Now?
Promise to Pay and the Pay Later list are not offered on an account whose card payment was disputed with the bank, and they can be switched off in some countries. Pay Now always works.